FREQUENTLY ASKED QUESTIONS
WHAT PRODUCTS DOES WORKPLACE NEST SELL?
We offer office chairs, desks, conference furniture, office storage, and other workspace solutions for home offices and commercial spaces.
HOW DO I PLACE AN ORDER?
Choose your product, select any available options, and click “Add to Cart.” Review your order and shipping information before completing checkout.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Available payment methods are displayed during checkout. These may include major credit cards, PayPal, Shop Pay, and other payment options enabled through Shopify.
DO YOU OFFER FINANCING?
Financing may be available through an approved payment provider for eligible customers and purchases. Available options and terms will appear during checkout. Approval is not guaranteed.
HOW MUCH DOES SHIPPING COST?
Shipping is free on all products available through Workplace Nest. There are no standard shipping charges added to your order. Additional services requested by the customer—such as inside delivery, room-of-choice delivery, or special handling—may carry an extra fee when available.
HOW LONG WILL DELIVERY TAKE?
Processing and delivery times vary by product and destination. Estimated timeframes are provided when available, but freight-carrier schedules, weather, and other circumstances may affect delivery.
HOW WILL LARGE FURNITURE ITEMS BE DELIVERED?
Larger products may be shipped through a freight carrier. The carrier may contact you to arrange a delivery appointment. Delivery services vary, so please review the product information or contact us before ordering if you require special assistance.
WILL I RECEIVE TRACKING INFORMATION?
Yes. When tracking is available, it will be sent to the email address used to place your order. Freight shipments may include separate carrier contact or tracking details.
DO YOUR PRODUCTS REQUIRE ASSEMBLY?
Some furniture may require partial or complete assembly. Assembly requirements vary by product and will be listed on the product page when available.
WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED?
Inspect your shipment before accepting it whenever possible. Photograph any visible damage to the product and packaging, note the damage with the carrier, and contact us promptly at support@workplacenest.com. Keep all packaging until your claim has been reviewed.
CAN I CANCEL OR CHANGE MY ORDER?
Contact us as soon as possible after placing your order. We will try to help, but cancellations or changes cannot be guaranteed once an order has entered processing or shipped.
WHAT IS YOUR RETURN POLICY?
Return eligibility, timeframes, fees, and shipping requirements may vary by product. Please review our Returns & Refunds Policy before ordering. Contact us before returning an item because unauthorized returns may not be accepted.
DO YOUR PRODUCTS INCLUDE A WARRANTY?
Warranty coverage varies by product and manufacturer. Please check the product page or contact us for the applicable warranty information before purchasing.
DO YOU ACCEPT BUSINESS OR BULK ORDERS?
Yes. We welcome inquiries from businesses and organizations furnishing offices, conference rooms, and other commercial spaces. Contact us with the products, quantities, delivery location, and desired timeline.
HOW CAN I CONTACT WORKPLACE NEST?
Email us at support@workplacenest.com. Our regular support hours are Monday through Friday, 9:00 AM–5:00 PM Eastern Time. Messages received outside business hours will be reviewed as soon as possible.